Before your lash appointment

In order for the best results and most importantly the best lash extension retention, your lashes must be as clean as possible.
If you do not have time to remove eye makeup before your appointment please add a cleanse onto your appointment. This is for both Lash Extensions and Lash Lifts.
If your lashes are dirty or you have been sweating, crying, swimming or wearing eye makeup daily with your lash extensions, a lash bath is highly recommended at the beginning of your appointment for optimum results and retention.
If you have lashes on from another salon please book a removal and full set. We do not infill other salons work.
If you have previously reacted to an extension glue, or it is your first time and you have sensitive eyes, it is highly recommended to book in for a patch test and wait 24-48hours to see if you have any reactions before booking in for this service.

In order for the best results and most importantly the best nail retention, your nails must be prepped and booked accordingly.
If you do not have time to remove another salons product before your appointment please add a 'foreign removal' onto your appointment. We do not infill other salons work or any Acrylic, SNS, or any type of Hard Gel.
If you find your nails are weak/short and health/growth is your goal, BIAB is a perfect choice for you and can be overlaid onto your natural nail or over short to medium tip extensions.
If you are after extra long nail tip extensions, unfortuantley BIAB is not the right fit for you.
If you are not after tip extensions on the day, please book an 'overlay'. If you are after tip extensions on the day, please make sure you book 'overlay + tips' as this requires extra time with your nail technician.
If you would like French polish/tips or any nail art/designs, please make sure you add this on to your booking to allow the time and avoid disappointment on the day.

Active skincare (e.g. Retinol, AHAs, BHAs, Vitamin C, Accutane) should not be used on or around the brow area for at least 5–7 days before your appointment. These ingredients can cause sensitivity, irritation, skin tearing or uneven results with tint, stain, or lamination.
We are unable to perform any waxing while you are on Accutane medications until cleared from your doctor post treatment to avoid skin tearing and harm to the area.
Dry or compromised skin can affect how well dye or stain takes and may cause patchy results. If you’re experiencing flaking, peeling, or sensitivity - gently exfoliate and moisturise the area in the week leading up to your appt. If severe it's best to reschedule for best results.
Brow Lamination should be spaced at least 6 weeks apart to maintain healthy brows and skin. We are unable to re-laminate other salons work sooner than 4 weeks.
If you are a new client, please make sure to book under the ‘New Client Brow’ option, as this includes a full consultation and extra time to assess your brows and customise your service.
Please arrive with clean skin and no makeup on the brow area, if possible. A cleanse will be included in your booking before every treatment regardless.

Always shower and exfoliate before your appointment, paying particular attention to dry areas such as knees, elbows and ankles.
Avoid using deodorant, oils, makeup and moisturisers before your Spray Tan appointment as it will add a barrier on your skin and affect your results/development.
Remove all jewellery prior to your Spray Tan and try to leave them off for at least 8 hours after.
Wear dark, loose fitting clothing and footwear to and from your Spray Tan appointment.
Try to shave at least 24 hours prior or wax 2-3 days before your Spray Tan appointment.